01Who is responsible for your information
This Privacy Policy explains how Appliance Repair CPC (“we”, “us”, “our”) handles personal information connected with the website at appliancerepaircpc.co.in and with the emails you send us about appliance repairs.
We are the party that decides why and how that information is used. You can reach us at [email protected] or by post at 13047 Audra Park Rd, Volga, West Virginia, 26238.
02Personal information we receive
This website has no sign-up, no account area and no online form. Personal information reaches us in two main ways:
Information you choose to send
When you email us, we receive your email address, your name if you include it, and whatever you write — for example your appliance’s brand and model, a description of the fault, photos, and your phone number or street address if you share them.
Information created when you browse
Like most web servers, the server hosting this site may record basic technical details of each visit, such as IP address, browser type, the page requested and the time of the request.
Please avoid sending sensitive information we don’t need, such as payment card numbers, health details or government ID numbers, by email.
03Why we use it
We only use personal information for purposes connected with running this workshop and this website:
- reading and replying to your messages about an appliance;
- understanding the fault and discussing repair options with you;
- arranging and carrying out any repair you agree to, and following up afterwards;
- keeping records we need for accounting, tax or legal reasons;
- keeping the website secure, working properly and protected from misuse.
We do not sell personal information, and we do not use it to build advertising profiles.
05How long we keep it
Emails about a repair are kept for as long as they are useful for that job and for any follow-up questions about it. Records we are required to keep for tax or accounting purposes are kept for the period those rules require. Server logs are kept by the hosting provider for a limited time according to its own settings. When information is no longer needed, we delete it or make sure it can no longer identify you.
06Keeping information safe
We use reasonable measures to protect the information we hold, such as password-protected accounts and limiting access to people who need it for their work. Email is not a fully secure channel, however, so no method of sending information over the internet can be guaranteed to be completely safe.
07Your choices and requests
You can contact us at any time to:
- ask what personal information we hold about you;
- ask us to correct information that is wrong or incomplete;
- ask us to delete your information where we don’t need to keep it;
- tell us to stop contacting you.
Send your request to [email protected]. We may need to confirm your identity before acting on it. Depending on where you live, local law may give you further rights, and we will respect those rights where they apply.
08Children
Our services are intended for adults responsible for household appliances. We do not knowingly collect personal information from children. If you believe a child has sent us personal information, please contact us and we will delete it.
09Other websites
If this site ever links to another website, that website is run by someone else and has its own privacy practices. We are not responsible for how other sites handle your information.
10Updates to this policy
We may revise this Privacy Policy when our practices or the law change. The “Last updated” date at the top of the page shows when it was last changed. Significant changes will be reflected on this page.